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Web Hosting - FTP and Other File Transfer Tools Anything related to the Internet or computers is bound to introduce technical issues pretty soon. One of the earliest that novice web site owners encounter is FTP, which is an acronym for File Transfer Protocol. Seeing it spelled out, it's easy to see why those in the know quickly move to speaking in short hand. The reason web site owners soon will (or need to) become familiar with FTP is obvious to anyone who has built a site on a remote server. You have to have some way of getting the files to the remote computer and FTP is one of the most common tools. It's also one of the simplest and most efficient. FTP is composed of two parts: the client software and the server software. It's similar, in a way, to talking to someone on the phone who writes down everything you say. You (the client) make a request ('transfer this file to the server') and the listener (the server) takes the request and acts on it. That request to copy a file from a local computer to the remote one is carried out (often 'under the covers') by a PUT command, as in PUT this there. You create the web page (in the form of a file) and then PUT the file on the server. To move a file in the opposite direction, from the remote server to your local computer, your client software issues a GET command. Many FTP clients have graphical interfaces, similar to Windows Explorer, that allow you to drag-and-drop or otherwise copy the file without ever seeing the actual commands that carry it out. But it's helpful sometimes to know what goes on underneath. In tricky cases it can be an advantage to use a command line interface (in Windows, the 'DOS box', with a similar interface familiar to most Linux users). Knowing the commands and being able to use them in the command line form can sometimes help you diagnose what is going on when the graphical tools misbehave. But FTP is not the only way to get a file from here to there. In fact, your browser moves files around from a remote computer to your local one all the time. In most cases, when you type in or click on a URL, what happens under the covers is in essence a file transfer process. The web page is transferred from the web server to your local computer then displayed by the browser. Alternatively, you can sometimes even email a web page/file from your local computer to the remote server, then use an email client on the server itself to get the file and put it in a folder. That requires that you have some form of access to the remote computer. But there are many ways of doing that, such as in-built utilities in the operating system or using commercial remote control programs. Those alternatives can be helpful to know in cases where the FTP file transfer process is misbehaving. Having more than one way to accomplish the task helps you diagnose what might be going wrong. It also helps you get the job done when the usual tools aren't cooperating. The more you learn about these sometimes puzzling acronyms, the easier you can accomplish your own goals.

How to Avoid Spam and Junk Email and Still Enjoy Freebies Free stuff is great, but when you are facing an inbox that is literally choking on spam, than you may find yourself wondering just how free your freebies really are. Spam and junk email are the unwanted consequences of cashing in on great free deals online, and it is enough to keep some people away from freebie offers entirely. Here’s the good news, however – you might not able to stop the spammers in their tracks completely, but there are a lot of things you can do to keep the annoyance caused by junk email to a minimum. Get on the defensive and reclaim the control you have over your inbox. Rule number one for cashing in on freebies is to set up a separate email account that you use only for your free stuff hunting. There are tons of web based email programs that you can join for free, and you can use these new email accounts as your point of contact for the companies from who you get freebie offers. After all, giving your email address to a company is simply part of getting freebies – that is why the company is giving away freebies in the first place. They want to collect your email address so they can email you about their products and hopefully convince you to shell out some cash for them in the future. By protecting your main email address, you can easily control the amount of spam you have to wade through when you just want to read your personal or business emails. You know that a company wants your email address in a exchange for a freebie, and you know why they want it, but what you might not know is that not all companies are created equal when it comes to it how the treat your email address. To know this, you have to check out a company’s privacy policy. Some companies will allow you to opt out of all future emails, including the ones from them, meaning in theory that your email address should never end up on any junk email solicitation list after your get your freebie. Other companies don’t let you opt out of their emails, but they let you choose whether or not they can give your address to partner companies who have products to offer that you “might be interested in.” With these companies, at least you can keep the amount of solicitations to a minimum. Still other companies follow a “no holds barred” kind of plan, in which they are allowed to share your email address with anyone they choose. These last kinds of companies are the kinds that end up loading you up with the spam, because they often sell the lists of email addresses they collect to companies that send out spam messages. Proceed with caution when a company has a policy like this one. If you can’t find a privacy policy at all on the website from which you are getting your freebie, then it might be best to move on to a different free offer. Another spam reducing trick that a lot of people miss out on is ignoring spam completely. Don’t open your spam messages, and whatever you do, don’t ask to be removed from a mailing list. That might seem like the logical way to stop the spam, but all you do when you do that is confirm to the spammers that their email is going to a real, live person. Last but not least, if even your dedicated freebie email address is gasping under the pressure of the spam, abandon it and start a new one. If you collect freebies on a regular basis, the word will eventually get out and the junk emailers will find you. Start a new address and get a clean slate.

Web Hosting - Email Issues When you build a web site, you often provide a means for users to communicate with you. One of the most common 'add-ons' to a web site is the addition of some kind of email access. Email is used to sign users up for newsletters, provide communication for administrative issues and a hundred other uses. But, as everyone sadly knows, email problems can occur. Virus infection is among the most common, though the situation is actually better today than in the past. Huge efforts, and some progress, has been made over the past 10 years to reduce the number and severity of virus attacks. Hackers haven't surrendered, far from it. But they're on the defensive like never before. Many of those viruses were (and are) spread through email, usually in the form of email attachments. That's the source of the now-common advice never to open an attachment from someone you don't know. Professionals will often extend that advice to suggest you never open an attachment that's unexpected, even if it's from someone you know. Well-meaning, but computer-challenged friends often accidentally forward virus infected emails. Spam has taken over the top spot for email annoyances. It's estimated by various different professional sources that 92-97% of all email sent today is spam. While the definition varies, spam is generally regarded as any unwanted commercial email sent by someone whom the recipient doesn't know or have a business relationship with. Spam clutters email inboxes, requires people to sift through to find valid messages, and often contains offensive messages in some form. But, it's a fact of life and isn't going away anytime soon. Even though laws are in place, thousands of spammers continue to risk fines or jail for the chance of making money from that small percentage who will open the unwanted email. Other forms of email problems are even more severe for many web site owners. When the mechanisms fail that they rely on to send and receive messages to and from their users, that's a problem. Dealing with those problems can range from sending an email or instant message to an administrator, to tracking down the right person to get your site removed from a blacklist. Email is the communications vehicle of choice for millions everyday. When the system burps, someone has to take time to do something about it. Often, that means relying on a person who is already overburdened with too many issues to resolve. So, besides pointing out some sad facts or complaining, what's the point? All of the above shows just one more area you should look at when selecting a web host or deciding whether to move to another. Just as with server or network administration, companies vary in their ability to deal with email-related issues. Some are responsive and super-competent. Others, are simply indifferent or worse. And many are in between. Email administration, like server maintenance or network management, is a professional specialty. Skill in one does not necessarily mean quality work in another. Finding a web hosting company and/or system that has few email problems, and solves them quickly when they occur, is an important task. Spend some time researching who provides superior support in email. You'll be happy you did.