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Web Hosting - Email Issues When you build a web site, you often provide a means for users to communicate with you. One of the most common 'add-ons' to a web site is the addition of some kind of email access. Email is used to sign users up for newsletters, provide communication for administrative issues and a hundred other uses. But, as everyone sadly knows, email problems can occur. Virus infection is among the most common, though the situation is actually better today than in the past. Huge efforts, and some progress, has been made over the past 10 years to reduce the number and severity of virus attacks. Hackers haven't surrendered, far from it. But they're on the defensive like never before. Many of those viruses were (and are) spread through email, usually in the form of email attachments. That's the source of the now-common advice never to open an attachment from someone you don't know. Professionals will often extend that advice to suggest you never open an attachment that's unexpected, even if it's from someone you know. Well-meaning, but computer-challenged friends often accidentally forward virus infected emails. Spam has taken over the top spot for email annoyances. It's estimated by various different professional sources that 92-97% of all email sent today is spam. While the definition varies, spam is generally regarded as any unwanted commercial email sent by someone whom the recipient doesn't know or have a business relationship with. Spam clutters email inboxes, requires people to sift through to find valid messages, and often contains offensive messages in some form. But, it's a fact of life and isn't going away anytime soon. Even though laws are in place, thousands of spammers continue to risk fines or jail for the chance of making money from that small percentage who will open the unwanted email. Other forms of email problems are even more severe for many web site owners. When the mechanisms fail that they rely on to send and receive messages to and from their users, that's a problem. Dealing with those problems can range from sending an email or instant message to an administrator, to tracking down the right person to get your site removed from a blacklist. Email is the communications vehicle of choice for millions everyday. When the system burps, someone has to take time to do something about it. Often, that means relying on a person who is already overburdened with too many issues to resolve. So, besides pointing out some sad facts or complaining, what's the point? All of the above shows just one more area you should look at when selecting a web host or deciding whether to move to another. Just as with server or network administration, companies vary in their ability to deal with email-related issues. Some are responsive and super-competent. Others, are simply indifferent or worse. And many are in between. Email administration, like server maintenance or network management, is a professional specialty. Skill in one does not necessarily mean quality work in another. Finding a web hosting company and/or system that has few email problems, and solves them quickly when they occur, is an important task. Spend some time researching who provides superior support in email. You'll be happy you did.

Handling Age Difference in the Workplace for a Positive Experience People are entering the workforce younger and getting out of it later in life, according to business experts. This fact means one thing: that the age gap in some offices is getting larger, and it could be getting more difficult to manage. Age differences in the workplace don’t have to be a cause for arguments and conflict, however. Having people of different ages working together can actually be a positive experience for everyone involved, both professionally and personally. How the age difference question plays out in your office all comes down to how you handle it. Age differences have always been an issue in the workplace. A generational gap between the old guard and the up and comers has always been unavoidable, but people knew how to manage it in a world where people got one job when they were started out in the working world and stayed with that company throughout their careers. However, those days are gone for good. People tend to bounce from job to job, out of choice or out of necessity, and so that means many workers have to adjust to age differences in the office place while adjusting to new jobs, period. Even this sense of bouncing around to different jobs can inflame the age difference issue. Older people may not relate to the younger generation’s ways of moving from job to job and drive to find a career that not only makes them money but that they also love. This culture class can cause misunderstandings and tension in the workplace. What is happening more often with the changing work market is that many younger people are finding themselves in the position of managing older people. Because younger people tend to change jobs more, and because they grew up in the computer generation, they often have more qualifications than older workers. This can cause tension on both sides. Older workers can feel under appreciated and passed over for a job that should have been theirs because of seniority, and younger bosses may feel funny about telling older employees what to do, and correcting them when they make a mistake, because they are supposed to respect their elders. Is there any way to avoid these conflicts at work so that age doesn’t become an issue? The first way to make sure age isn’t an issue is to simply decide that it isn’t one. If you have younger boss, keep in mind that they were hired for a reason, and be open to the things you can learn from them. If you are in charge of managing an older team, don’t go easy on them because of their age. They won’t respect you for it, and you will only be emphasizing the difference between you. Instead, treat them as you would any other employee, while making personal allowances for some resistance to chance on their part. A certain amount of “in my day” kind of talk is inevitable. Accept it and take it on board – you might even learn something – but have confidence in enforcing the decisions you make at the same time. The other best way to manage age differences in the office place is to always keep the lines of communication open. If you are a younger manager in charge of an older team, make an active effort to solicit their opinions and to be available to them when a problem arises for them. If you are an older person in the office wondering about how to relate to the younger workers, ask questions. A glimpse into their world may do wonders for your ability to understand and relate to them. Not only will you become more effective co-worker, you might even end up being friends.

Is That Free Offer Legit? Tips that Can Help Everyone loves the chance to cash in some great free stuff, but navigating the world of freebie offers, especially online, can be like navigating a minefield. Unfortunately, a lot of people out there use the love others have of taking advantage of free deals to scam them out of money or personal details that can be used in identity theft scams. All of this gloom and doom doesn’t mean that you have to give up on free things altogether, however. The good news is that there are some simple, common sense steps you can take protect yourself from online freebie scammers. These tips will help give you the confidence that you can enjoy taking advantage of free offers without the fear of ending up facing some negative consequences. First and foremost, when you are checking out a free offer on the Internet, take a closer look at the website, beyond just reading the words and figuring out what you have to do get the free goods. Does the website look like it was made by a professional, with some consideration, or does it look like a five minute amateur job? Are typos and clip art the order of the day, or does it look like a website any business would be proud to call its own? What about the web address – is a domain name that matches the business the website claims to represent, or is a “free” domain address that includes the name of the domain company in the address? All of these factors can be red flags that determine the difference between a scam and a legitimate free offer. If the website looks half hearted or doesn’t seem to exactly “match” the company it purports to represent, then don’t even think about trying to get anything from it. When you’re reasonably sure that the website is actually the front of a legitimate business, it’s time to turn your attention to the privacy policy of the website. The best privacy policies guarantee you that the email address you use to sign up for this offer will not be shared with any other companies – but when it comes to free stuff, those kinds of privacy policies are few and far between. Many companies cover the costs of the free things you get by selling your email address to other companies that may have offers you they think you might be interested in. If you can’t find a privacy policy that lets you opt out of getting unwanted solicitations, at least make sure the site is secure and that any personal information can’t be obtained by hackers. Other things to look out for when you’re looking for freebies is products that are free but that require you to pay a shipping charge that seems beyond the pale for what it should cost to ship and freebie offers that seem to ask for way more information than needed for what the product actually is. Twenty pages of personal information for a travel size bottle of shampoo? That doesn’t make sense, and it should set off warning bells in your head. All of these red flags aside, giving out some amount of personal information comes part and parcel with freebie offers. There are a few things you can do to make life easier on yourself. Set up an email account that you will use specifically for freebie offers so all of the inevitable spam doesn’t clog up your main account. Use a phony phone number (preferably one that can’t be anyone else’s, like one that starts with 555). Last but not least, if you’re unsure about an offer, keep on moving. Better safe than sorry.